5 Year Warranty
Every handmade Giampouras Collections piece comes with a certificate of authentication and our 5-Year Warranty.
- Whether you have accidentally scratched a pendant charm or want your ring resized or to repair the enamel, we will repair your jewelry free of charge. Items damaged due to usage reasons, as well as elective repairs, such as changes to the design, typically incur a charge depending on the kind of repair.
- For all elective repairs and repairs needed due to usage reasons, shipping cost is a burden for the customer. If additional materials are required, there will be an additional charge to cover those costs.
- If an earring is lost, we can typically make a mate for half the price of a complete pair of earrings. It must be noted that some stones are one of a kind, and we will do our best to match them, but there are some limitations depending on what is available.
- We also take over jewel maintenance regarding color and brightness for our titanium collection, free of charge. In this case, the customer will be charged only the cost of shipping.